Booking Advice
How to Book:
Online: Most services can be booked online with a credit card. Please have your card handy for payment so the timely system does not time-out.
Phone: If you book over the phone you will need to send a screenshot of your payment to Ghita to confirm your booking. Paypal and Internet Banking payments are fine. (We don't accept payment after sessions due to our 24 hour cancellation policy and hypnotic methods.)
Cancellation Policies: All sessions have a 24 hour cancellation policy and packages are specific to the page. Please read the terms and conditions before booking a package or program.
What Type of Appointment Do I Select?
If you are not sure which service to select, give Ghita a quick call or text her for a call-back. She will be happy to help. Then select the service and time on the booking system.
Hypnotherapy:
Life Coaching Methods
Specialist Therapies are not included in your average counselling session. Life Coaching methods such as NLP, Hypnotherapy and Time Line Therapy and intensive programs are not counselling methods, require a different intake form and fees are generally higher. Check our fees page. More About Fees
Online Sessions/ Telehealth (Brisbane Standard Time)
Please book video sessions at least 24 hours in advance if you are a new client so that we can read your form(s) and set up sessions with you.
How do I use a Promo code?
Firstly, select your chosen service and time on the booking system and when you come to the payment page (credit card required) add the promocode to the space that says 'code.' Please write promo code in the 'code space' on the payments page and not in the notes.
Can I Use a Promo Code if I Book via Phone?
No. It is designed to get people used to booking in on the system. Promo Codes need to be counted by the booking system as there is usually a limited number.
Can I Book a Session For My Partner, Friend or Teenager?
Yes, bookings can be made for a third party (other than couples counselling), however please use their phone and email, not yours. We will confirm and remind clients about appointments with the number given and so the person may not get our messages if the number is yours. OK?
NOTE: When you book yourself or another person in you are agreeing to our terms and conditions (including cancellation policies). Consider that if they are unlikely to turn up for the appointment, or to do the work for a program, you are unlikely to get a refund (24 hours notice for cancellations apply) - however we can offer you the appointment.
What is Availability Like?
At Ghita Therapy you can book in online with 2 hours notice if there is availability in Currumbin. However, some services such as Hypnotherapy and Couples Counselling require 24 hours notice so that we can send and read your intake form. Normally, we can fit you in within a few days. Importantly, we have evening and Saturday appointments available.
Urgent Appointments/ Day Retreats:
If you would like an urgent appointment or a full day (or two - such as in a retreat) not showing as available on the booking system, please call or text Ghita with your preferred days and times and she will get back to you: 0439 888 070.
If Booking a Service for the First Time:
Parking:
Unlimited street parking is available at all times unless it is during Christmas holidays. See Contact page for directions.
Please Be Aware of 'In Session' Signs
Ghita operates from her home and there is no reception areas: Please do not turn up more than a few minutes early, as an interruption can be awkward for the clients already in session in the therapy rooms, or on video chats. If a sign is up the counsellor is still busy.
Where are the Locations?
The address of your therapist will be texted to you in your booking confirmation. You may also get a reminder the day before (if time allows) and an email. These locations are not walk in locations and require an appointment.
Daylight Saving:
Please consider Daylight Savings does not apply in Qld if you book from NSW in summer. We are an hour behind.
Online Intake Forms
Upon booking in you should receive a link from Timely to the online intake form. Please text Ghita for the form link if you have not received one. Please complete your form a day before if possible, so Ghita can read it in good time before your session.
Free Parking is available on the street
Receipts: All online bookings receive an automatic email invoice
BOOKING MESSAGES:
You will receive
Online: Most services can be booked online with a credit card. Please have your card handy for payment so the timely system does not time-out.
Phone: If you book over the phone you will need to send a screenshot of your payment to Ghita to confirm your booking. Paypal and Internet Banking payments are fine. (We don't accept payment after sessions due to our 24 hour cancellation policy and hypnotic methods.)
Cancellation Policies: All sessions have a 24 hour cancellation policy and packages are specific to the page. Please read the terms and conditions before booking a package or program.
What Type of Appointment Do I Select?
If you are not sure which service to select, give Ghita a quick call or text her for a call-back. She will be happy to help. Then select the service and time on the booking system.
Hypnotherapy:
- Please book at least 24 hours before your session and fill out your form as soon as you can to give Ghita time to write your personalised script
- Please write your goals, intention and as much background as possible on your intake forms.
- Note: Hypnosis requires multiple sessions for the best, most long-lasting effect - to recondition your mind (See our packages)
Life Coaching Methods
Specialist Therapies are not included in your average counselling session. Life Coaching methods such as NLP, Hypnotherapy and Time Line Therapy and intensive programs are not counselling methods, require a different intake form and fees are generally higher. Check our fees page. More About Fees
Online Sessions/ Telehealth (Brisbane Standard Time)
Please book video sessions at least 24 hours in advance if you are a new client so that we can read your form(s) and set up sessions with you.
- We use Whatsapp, Messenger and Skype.
How do I use a Promo code?
Firstly, select your chosen service and time on the booking system and when you come to the payment page (credit card required) add the promocode to the space that says 'code.' Please write promo code in the 'code space' on the payments page and not in the notes.
Can I Use a Promo Code if I Book via Phone?
No. It is designed to get people used to booking in on the system. Promo Codes need to be counted by the booking system as there is usually a limited number.
Can I Book a Session For My Partner, Friend or Teenager?
Yes, bookings can be made for a third party (other than couples counselling), however please use their phone and email, not yours. We will confirm and remind clients about appointments with the number given and so the person may not get our messages if the number is yours. OK?
NOTE: When you book yourself or another person in you are agreeing to our terms and conditions (including cancellation policies). Consider that if they are unlikely to turn up for the appointment, or to do the work for a program, you are unlikely to get a refund (24 hours notice for cancellations apply) - however we can offer you the appointment.
What is Availability Like?
At Ghita Therapy you can book in online with 2 hours notice if there is availability in Currumbin. However, some services such as Hypnotherapy and Couples Counselling require 24 hours notice so that we can send and read your intake form. Normally, we can fit you in within a few days. Importantly, we have evening and Saturday appointments available.
Urgent Appointments/ Day Retreats:
If you would like an urgent appointment or a full day (or two - such as in a retreat) not showing as available on the booking system, please call or text Ghita with your preferred days and times and she will get back to you: 0439 888 070.
If Booking a Service for the First Time:
- Please give us a call if you are not sure about selecting the correct service.
- It is a good idea to book at least one day before your session.
- Please select the new client option when booking, or the option with the longest time-frame if you can. Check for Promo Code offers!
- For specialised sessions such as Hypnosis, Past Life Regression, NLP and Time Line Therapy and six week programs, the counsellor/ coach may need to write up a personalise script for you, so please book at least one day before.
- Couples: It is a good idea to talk with Ghita before booking to make sure that a service is appropriate for your situation. Please note that intake forms have to be read before your session is considered confirmed. Ghita has to screen for domestic violence.
Parking:
Unlimited street parking is available at all times unless it is during Christmas holidays. See Contact page for directions.
Please Be Aware of 'In Session' Signs
Ghita operates from her home and there is no reception areas: Please do not turn up more than a few minutes early, as an interruption can be awkward for the clients already in session in the therapy rooms, or on video chats. If a sign is up the counsellor is still busy.
Where are the Locations?
The address of your therapist will be texted to you in your booking confirmation. You may also get a reminder the day before (if time allows) and an email. These locations are not walk in locations and require an appointment.
Daylight Saving:
Please consider Daylight Savings does not apply in Qld if you book from NSW in summer. We are an hour behind.
Online Intake Forms
Upon booking in you should receive a link from Timely to the online intake form. Please text Ghita for the form link if you have not received one. Please complete your form a day before if possible, so Ghita can read it in good time before your session.
Free Parking is available on the street
Receipts: All online bookings receive an automatic email invoice
BOOKING MESSAGES:
You will receive
- An Automated Booking Confirmation SMS and/ or Email with invoice (the day you book) with the address
- A SMS Link to the online Intake Form if you are new
- A personal reminder and hello greeting from your therapist prior your appointment if there is more than a day between booking and your appointment.
- A follow up thank you and check in.
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